Amblyopia Home, LLC
Last Updated: July 13, 2021
We at Amblyopia Home, LLC value your privacy and are committed to keeping your personal data confidential. We use your data solely in the context of providing you with a convenient and high-quality application that allows healthcare providers and patients to easily and purposefully connect with each other for the provision of virtual ophthalmology services.
BY USING/ ALLOWING YOUR CHILD TO USE THE APP, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND AGREE TO THE TERMS OF THIS POLICY, INCLUDING OUR USE OF YOUR/YOUR CHILD’S DE-IDENTIFIED INFORMATION. IF YOU DO NOT AGREE, PLEASE DO NOT LOG INTO OR ACCESS/ ALLOW YOUR CHILD TO LOG INTO OR ACCESS THE APP AND DO NOT SUBMIT ANY PERSONAL DATA TO US.
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What Personal Data do we collect?
We collect Personal Data, which includes the following types of data and may include healthcare information or “protected health information”.
We collect demographic information, such as Your name, email address, and Your child’s birth date, gender, and race. Primarily, the collection of this Personal Data assists us in creating Your/ Your child’s User Account and communicating with Your child’s provider.
Device, Telephone, and ISP Data
We use common information-gathering tools, such as log files, cookies, web beacons, and similar technologies to automatically collect information, which may contain Personal Data, from Your computer or mobile device as Your/ Your child navigate our Services, or interact with emails We have sent You. The information We collect may include Your Internet Protocol (IP) address (or proxy server), device and application identification numbers, location, browser type, Internet service provider and/or mobile carrier, the pages and files You viewed, Your searches, Your operating system and system configuration information, and date/time stamps associated with Your usage. This information is used to analyze overall trends, to help Us provide and improve our Services and to guarantee their security and continued proper functioning.
Health and Device Data
In addition to demographic information, We will collect information regarding Your child’s health conditions, age, gender, medical history, symptoms, visual acuity, glasses prescription, treatment compliance, and information from Your connected device (the “Device”), and communications between You and the healthcare provider providing healthcare services to You via the Application. We collect this information to provide You with the Services and to provide Your healthcare provider providing healthcare services through the Application with the information required to provide medical treatment.
How will We use Your Personal Data?
We process Your Personal Data based on legitimate business interests, the fulfillment of Our Services to You, compliance with Our legal obligations, and/or Your consent. We only use or disclose Your Personal Data when it is legally mandated or where it is necessary to fulfill those purposes described herein. Where required by law, we will ask for Your prior consent before doing so.
Specifically, we process Your/ Your Child’s Personal Data for the following legitimate business purposes:
· To communicate with You about and manage Your User Account
· To properly store and track Your/ Your child’s data within our system
· To respond to lawful requests from public and government authorities, and to comply with applicable state/federal law, including cooperation with judicial proceedings or court orders.
· To protect Our rights, privacy, safety or property, and/or that of You or others by providing proper notices, pursuing available legal remedies, and acting to limit Our damages
· To handle technical support and other requests from You
· To manage and improve Our operations and the Application, including the development of additional functionality
· To evaluate the quality of service You receive, identify usage trends, and thereby improve Your user experience
· To keep Our Application safe and secure for You/ Your child, and for Us
· To send You information about changes to our terms, conditions, and policies
· To allow Us to pursue available remedies or limit the damages that We may sustain
· To provide access to the authorized healthcare provider/caregiver (with Your consent), to enable that individual to monitor Your child’s progress and overall condition and to follow up with you, as they deem appropriate.
Where is Your Personal Data processed?
Personal Data We collect through the Application will be stored on secure servers in the United States. Personal Data may be transmitted to third parties, which parties may store or maintain the data on their secure servers. These third parties are not permitted to transfer Your/ Your child’s Personal Data outside of the United States.
Included services include: Amazon Web Services.
Will We share your Personal Data with anyone else?
Yes, with a healthcare provider, third party, caregiver with whom you choose to allow Us to share such Personal Data via the Application.
We will share information you enter into the Application, information collected from the connected Device, as well as any reports generated by the Services based on the information you enter, with a healthcare provider, third party, caregiver with whom you choose to allow Us to share such information. If, at any point, you want to deny access to one or more third parties, you can do so by emailing firstname.lastname@example.org.
Yes, with third parties that help us power our Services
We have a limited number of service providers and other third parties (“Business Partners”) that help Us run various aspects of Our business. These Business Partners are contractually bound to protect Your Personal Data and to use it only for the limited purpose(s) for which it is shared with Us. Business Partners’ use of Personal Data may include, but is not limited to, the provision of services such as data hosting, IT services, customer service, and payment processing.
Yes, with third parties and the government when legal or enforcement issues arise
Yes, with third parties that provide advisory services
We may share Your/ Your child’s Personal Data with third parties that provide use services, including but not limited to, Our lawyers, auditors, accountants, or banks, when We have a legitimate business interest in doing so.
Yes, with third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of Amblyopia Home, LLC’s corporate entity, assets, or stock (including in connection with any bankruptcy or similar proceedings).
If We share Your/ Your child’s Personal Data with a third party other than as provided above, You will be notiﬁed at the time of data collection or transfer, and You will have the option of not permitting the transfer.
How long do We retain Personal Data?
NOTE: Once we disclose Your/ Your child’s Personal Data to third parties, we may not be able to access that Personal Data any longer and cannot force the deletion or modiﬁcation of any such information by the parties to whom we have made those disclosures. Written requests for deletion of Personal Data other than as described should be directed to email@example.com.
We may also collect information using pixel tags, web beacons, clear GIFs or other similar technologies. These may be used in connection with some web site pages and HTMLformatted email messages to, among other things, track the actions of users and email recipients, and compile statistics about usage and response rates.
Cookie Name, Who Controls It, and Duration
Amblyopia Home, LLC
During active session
A generated token that allows the server to identify You.
How to Withdraw Consent
Do not use our Service if You do not want to receive this cookie.
How can You “Opt Out” of Cookies?
If You prefer, You can usually choose to set Your browser to remove cookies and reject cookies. If You enable a do not track (DNT) signal or otherwise configure Your browser to prevent Us from collecting cookies, You will need to reenter Your user name each time You visit the login page.
How do We protect You and Your Child’s Personal Data?
We are committed to protecting the security and conﬁdentiality of Your/ Your Child’s Personal Data. We use a combination of reasonable physical, technical, and administrative security controls to maintain the security and integrity of Your/ Your Child’s Personal Data, to protect against any anticipated threats or hazards to the security or integrity of such information, and to protect against unauthorized access to or use of such information in our possession or control that could result in substantial harm or inconvenience to You. However, internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure. As a result, We cannot ensure the security of information You transmit to Us. By using the Services, You are assuming this risk.
We store Your/ Your Child’s Personal Data on secure servers, and protect this data using a combination of technical, administrative, and physical security safeguards, such as authentication, encryption, backups, and access controls in accordance with federal privacy law. If We learn of a security concern, We may attempt to notify You and provide information on protective steps to mitigate any potential harm, if available, through the email address that You have provided to Us or by an in-app notification. Depending on where You live, You may have a legal right to receive such notices in writing.
You are solely responsible for protecting information entered or generated via the Amblyopia Home, LLC application that is stored on Your device and/or removable device storage. We have no access to or control over Your device’s security settings, and it is up to You to implement any device level security features and protections You feel are appropriate (e.g., password protection, encryption, remote wipe capability, etc.). We recommend that You take any and all appropriate steps to secure any device that You use to access Our Services.
NOTWITHSTANDING ANY OF THE STEPS TAKEN BY US, IT IS NOT POSSIBLE TO GUARANTEE THE SECURITY OR INTEGRITY OF DATA TRANSMITTED OVER THE INTERNET. THERE IS NO GUARANTEE THAT YOUR PERSONAL DATA WILL NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED DESPITE THE IMPLEMENTATION OF OUR PHYSICAL, TECHNICAL, OR ADMINISTRATIVE SAFEGUARDS. THEREFORE, WE DO NOT AND CANNOT ENSURE OR WARRANT THE SECURITY OR INTEGRITY OF ANY PERSONAL DATA YOU TRANSMIT TO US AND YOU/ YOUR CHILD TRANSMIT SUCH PERSONAL DATA AT YOUR OWN RISK.
How can You Protect Your/ Your Child’s Personal Data?
In addition to securing Your device, as discussed above, We will NEVER send You an email requesting conﬁdential information such as account numbers, usernames, passwords, or social security numbers, and You should NEVER respond to any email requesting such information. If You receive such an email that looks like it is from Us, DO NOT RESPOND to the email and DO NOT click on any links and/or open any attachments in the email, and notify Amblyopia Home, LLC support at firstname.lastname@example.org.
You are responsible for taking reasonable precautions to protect Your user ID, password, and other User Account information from disclosure to third parties, and You are not permitted to circumvent the use of required encryption technologies. You should immediately notify Us at email@example.com. if You know of or suspect any unauthorized use or disclosure of Your user ID, password, and/or other User Account information, or any other security concern.
Your/ Your Child’s rights
You have certain rights relating to Your/ Your child’s Personal Data, subject to local data protection laws. These rights may include:
to access Your/ Your Child’s Personal Data held by Us;
to erase/delete Your/ Your Child’s Personal Data, to the extent permitted by applicable data protection laws;
to receive communications related to the processing of Your/ Your Child’s personal data that are concise, transparent, intelligible and easily accessible;
to restrict the processing of Your/ Your Child’s Personal Data to the extent permitted by law (while we verify or investigate Your concerns with this information, for example);
to object to the further processing of Your/ Your Child’s Personal Data, including the right to object to marketing;
to request that Your/ Your Child’s Personal Data be transferred to a third party, if possible;
to receive Your/ Your Child’s Personal Data in a structured, commonly used and machine-readable format;
to lodge a complaint with a supervisory authority;
to rectify inaccurate Personal Data and, taking into account the purpose of processing the Personal Data, ensure it is complete;
to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("Automated Decision-Making"); and
Where the processing of Your/ Your Child’s Personal Data by Amblyopia Home, LLC is based on consent, You have the right to withdraw that consent without detriment at any time or to exercise any of the rights listed above by emailing Company Name at firstname.lastname@example.org.
How can You update, correct, or delete Personal Data?
You can change Your email address and other contact information by contacting us at email@example.com. If you need to make changes or corrections to other information, you may do so by updating your information in the App. Please note that in order to comply with certain requests to limit use of Your/ Your Child’s Personal Data, We may need to terminate Your account and Your ability to access and use the Services, and You agree that We will not be liable to You for such termination or for any refunds of prepaid fees paid by You. You can deactivate Your account by contacting us at firstname.lastname@example.org.
Can You “OPTOUT” of receiving communications from Us?
We pledge not to market third party services to You without Your consent. The only emails We send to You without your consent are those regarding Your account or the Services. You can choose to ﬁlter these emails using Your email client settings, but We do not provide an option for You to opt out of these emails.
Information submission by minors
The App does NOT allow any user to make their information publicly available. Parents/legal guardians have the right to review or ask us to delete their child’s personal information, as well as to refuse to permit us to further collect or use your child’s personal information. To do any of these, please contact us at email@example.com with your request.
If you are a resident of California under the age of 18 and have registered for an account with us, you may ask us to remove content or information that you have posted to our websites.
California residents may request and obtain from Us, once a year, free of charge, a list of third parties, if any, to which We disclose their Personal Data for direct marketing purposes during the preceding calendar year and the categories of Personal Data shared with those third parties. If You are a California resident and wish to obtain that information, please submit Your request by sending Us an email at firstname.lastname@example.org. with “California Privacy Rights” in the subject line.